What Are Cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work more efficiently and to provide reporting information.

Cookies set by the website owner (in this case, Astra Customer Service FZCO) are called "first-party cookies". Cookies set by parties other than the website owner are called "third-party cookies". Third-party cookies enable third-party features or functionalities to be provided on or through the website (e.g., like advertising, interactive content, and analytics). The parties that set these third-party cookies can recognise your computer both when it visits the website in question and also when it visits certain other websites.

Types Of Cookies We Use

We use the following types of cookies on our Website:

• Essential Cookies: These cookies are necessary for the Website to function properly. They enable basic functionalities such as page navigation. Without these cookies, some parts of our Website would not work as intended.

• Performance and Analytics Cookies: These cookies collect information about how visitors use our Website, such as which pages are most frequently visited, how long users spend on various pages, and if users experience any error messages. This information helps us to improve the performance and usability of our Website.

• Functionality Cookies: These cookies allow the Website to remember choices you make and provide enhanced, more personalised features. For example, they can be used to remember your language selection.

• Advertising and Targeting Cookies: These cookies are used to deliver advertisements that are relevant to you and your interests. They are also used to limit the number of times you see an advertisement and to help measure the effectiveness of advertising campaigns. They remember that you have visited our Website, and this information may be shared with third parties such as advertisers.

How We Use Cookies

We use cookies to improve your user experience by enabling our Website to remember your preferences and actions over a period of time. This means you don't have to keep re-entering information whenever you return to the site or browse from one page to another. We also use cookies to help us understand how our Website is used and what marketing strategies are effective.

Managing Cookies

You have the right to decide whether to accept or reject cookies. You can set your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our Website, but some functionality and areas of our Website may be restricted.

Most browsers allow you to change your cookie settings. These settings are usually found in the "options" or "preferences" menu of your internet browser. The following links may help you understand your options, or you may use the "Help" menu in your browser for more details:

• Google Chrome

• Safari

• Mozzila Firefox

• Internet Explorer

Third-Party Cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the Website and to deliver advertisements on and through the Website. These third-party providers have their own privacy policies addressing how they use such information.

Updates To This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes to the cookies we use or for other operational, legal, or regulatory reasons. Please re-visit this Cookies Policy regularly to stay informed about our use of cookies and related technologies.

The date at the top of this Cookies Policy indicates when it was last updated.

Further Information

If you have any questions about our use of cookies or other technologies, please email us at contact@astracustomerservice.com or contact us at:

• Astra Customer Service FZCO

• Email: contact@astracustomerservice.com

• Registration Number: 53909

• Address: DSO - IFZA, IFZA Properties, Dubai Silicon Oasis, UAE

By using our Website, you agree to our use of cookies as outlined in this Cookies Policy. Thank you for visiting Astra Customer Service FZCO.